IT Consulting & Digital Transformation | Ecom-Engine

Moving Business Forward

Ecom-Engine helps organizations modernize technology, reduce operational risk, and scale efficiently. We align IT strategy with business goals through proven methodologies and senior expertise.

  • 20+ Years Experience
  • Fortune 500 Clients
  • ITIL-Aligned Methodology
  • Proven ROI Results

Ready to Transform?

Start with our 30-day assessment

  • 1Discovery & Baseline
  • 2Findings & Roadmap
  • 3Execution Sprints

Our Services

Comprehensive IT consulting services designed to align technology with business objectives and drive measurable outcomes.

Digital Transformation

Technology strategy & roadmaps, cloud migrations, data platform modernization, and M&A integration planning.

  • 30/60/90 Technology Roadmaps
  • Cloud Migrations (Azure, AWS, M365)
  • Data Platform Modernization
  • Application Rationalization
  • M&A Integration Planning

IT Service Delivery

ITIL-based service design, optimization, and vendor management to improve service quality and reduce costs.

  • ITIL Service Design & Implementation
  • Service Desk Optimization
  • SLO/SLA Management & KPIs
  • End-User Experience Programs
  • Vendor Management & Cost Optimization

Operational Management

Security, compliance, governance, and business continuity planning with proven frameworks and methodologies.

  • Security & Compliance (HIPAA, SOX, NIST)
  • Identity & Access Management
  • Business Continuity/DR Planning
  • Program/Portfolio Management
  • Budgeting/Forecasting & FinOps

Our Specializations

Cloud Cost Reduction

Rightsizing and license rationalization sprints

Compliance Accelerators

HIPAA, SOX, and NIST readiness programs

M&A Integration

People, process, and systems integration runbooks

About Ecom-Engine

For over two decades, we've been helping organizations navigate complex technology transformations with proven methodologies and senior expertise.

Our Mission

Ecom-Engine helps organizations modernize technology, reduce operational risk, and scale efficiently. We align IT strategy with business goals, implement secure cloud and data platforms, and establish governance that improves service quality and lowers cost.

As a boutique consultancy, we assemble senior specialist teams from our trusted partner network to match each project's unique scope and requirements.

Our Methodology
Assess Align Accelerate
0
Years in Business
0
Users Supported
0
Uptime Achieved
0
Programs Managed

About the Founder

James M. Daquino, CEO and Founder of Ecom-Engine

James M. Daquino

CEO & Founder
Strategic Chief Information Officer | ITIL Certified
Professional Summary

Strategic and results-driven Chief Information Officer with 20+ years of experience driving digital transformation, optimizing enterprise IT operations, and aligning technology strategies with business objectives. Proven ability to lead global teams, manage IT budgets exceeding $50M, and drive cost savings through digital transformation and process optimization.

0
Users Managed
0
Annual IT Budgets
0
Cost Reductions

Recent Leadership Roles

Creative Artists Agency (CAA): Led global IT operations for 3,500+ users across 45 locations, managing the $750M ICM/CAA merger technology integration within 90 days

ICM Partners: Served as CIO/SVP managing 1,000+ users across 12 offices, achieving 30% TCO reduction through Azure/M365 migration

Jafra Cosmetics: Directed $100M multi-country SAP ERP/CRM implementation leading 100+ team members across multiple regions

Entrepreneurial Success

Built two successful data center companies from the ground up: Alchemy Communications (1999-2003) and Net Data Centers (2005-2011), the latter generating $30M in annual revenue at time of sale with seven data center locations serving Fortune 500 enterprises.

Enterprise Consulting

Extensive consulting experience with industry leaders including The Walt Disney Company, Amgen Pharmaceuticals, Warner Bros. Studios, and Unisys Corporation, specializing in large-scale data center migrations, cloud transformations, and enterprise architecture.

Education & Certifications

Bachelor of Science in Business Administration and Management Science from California State University, Northridge. ITIL v3 Foundation certified. Volunteer mentor at Columbia University and Northeastern University for Executive Technology Management programs.

jamie@ecom-engine.com

Trusted by Industry Leaders

We've delivered transformational results for Fortune 500 companies and growing organizations across multiple industries.

Notable Companies

Creative Artists Agency (CAA) logo
ICM Partners logo
The Walt Disney Company logo
Warner Bros. logo
IPG logo
Amgen logo
Jafra logo
Prudential logo

Representative Outcomes

99.9% Uptime Achievement

Consolidated global IT operations for 3,500+ users across 45 sites, achieving 99.9% uptime with 95% customer satisfaction and reducing operational incidents by 60%

40% Cost Reduction

Azure/M365 cloud migration delivered 30% TCO reduction, 40% faster service resolution, and eliminated $2M+ in legacy infrastructure costs within 18 months

$100M+ Program Success

Led multi-country ERP/CRM implementations across 12 locations, delivered FedRAMP-compliant environments, and completed complex M&A integrations in under 90 days

ROI of 300%+

Vendor optimization and license rationalization programs delivered double-digit savings, with typical ROI exceeding 300% within first year of engagement

Zero Security Incidents

Implemented Zero Trust architecture and NIST compliance frameworks resulting in zero security breaches and 100% audit compliance across all client engagements

90-Day Transformation

Accelerated digital transformation timelines by 50% through proven methodologies, delivering measurable business outcomes in first 90 days of every engagement

Industries We Serve

Media & Entertainment Healthcare Advertising/Marketing E-commerce/Consumer Technology/AI Public Sector

Get Started Today

Ready to transform your technology operations? Contact us for a consultation and discover how we can help move your business forward.

Contact Information

jamie@ecom-engine.com
Primary contact
16060 Ventura Blvd #110-136
Encino, CA 91436

Start with Our Assessment

Begin your transformation journey with our comprehensive 30-day current-state assessment, including quantified baseline KPIs and a prioritized roadmap.

  • Discovery & baseline establishment
  • Findings & prioritized roadmap
  • Business case development
  • Implementation planning

Request a Consultation

Tell us about your goals and we'll be in touch.